1. Introduction to This Privacy Policy

This Privacy Policy describes the practices of PKMG LLC in connection with the information we receive from visitors to our website, from prospective clients, from current clients, and from anyone who communicates with us by email, telephone, or written message. The policy is designed to be read in plain language and to give you a complete picture of how your information travels through our organization.

We recognize that privacy obligations differ from one jurisdiction to another. Wherever you are located, we apply a consistent standard of care to the personal information you share with us. We will never sell your personal information, and we will not share it beyond the purposes described in this policy unless the law requires us to do so or you give us clear permission.

By using our website or engaging our services, you acknowledge that you have read and understood this policy. If you do not agree with any part of it, you may choose not to use our website or our services. We encourage you to revisit this page periodically, because we may update the policy from time to time as described in Section 17.

2. Scope and Applicability

This policy applies to all personal information processed by PKMG LLC in connection with the operation of our business. That includes information collected through our website at pkmg.mom, information received through our contact forms and email addresses, information gathered during the course of client engagements, and information collected from suppliers, partners, and other third parties with whom we work.

The policy does not apply to information that is anonymized and cannot reasonably be linked to a specific individual. Anonymized data may be used for analytics, research, and the improvement of our services without further notice, because such data does not identify you.

This policy also does not apply to the practices of third parties that operate their own websites or services, even when those services are referenced from our website. When you leave our website, the privacy practices of the destination site apply instead. We encourage you to review the policies of any third party whose services you use.

3. The Services Provided by PKMG LLC

PKMG LLC operates in the field of computer systems design and computer integrated systems design. Our services include system architecture and design, integrated systems engineering, cloud and infrastructure modernization, data integration, legacy systems rehabilitation, systems assurance, and related advisory work. We deliver these services to business clients, public sector organizations, and other enterprises.

Because our work is primarily business to business, most of the personal information we process belongs to individuals acting on behalf of our clients: employees, managers, technical staff, and other authorized representatives. We process this information only to the extent needed to deliver the services described in our agreements with those clients.

In some engagements, systems we design may touch personal data belonging to end users of our clients. In those cases, our client remains the controller of that data, and we act as a processor on instructions from the client. This policy explains the relationship from our side and points to the rights you may exercise through the client organization.

4. The Developer and Operator of the Services

The services described on this website are developed and operated by the developer PKMG. PKMG is the professional name under which our design and engineering teams work, and the business entity responsible for these services is PKMG LLC. Both names refer to the same organization, and references in this policy to PKMG, PKMG LLC, the Company, we, us, and our all mean PKMG LLC.

PKMG LLC is a registered professional services firm in the United States. Our registered address is 766 E Logan Ave, Salt Lake City - 84105-2229, United States (US). We operate a remote first practice, which means our team members work from various locations, but our principal place of business and our primary contact channels are anchored in Salt Lake City.

If you have questions about this policy or about the handling of your information, you may direct them to update@pkgm.mom or call us at +14303841899. We will respond to privacy requests within the time frame required by applicable law, and in any case within thirty days of receiving a complete request.

5. Information We Collect

We collect the categories of personal information described below. We limit collection to what is reasonably necessary for the purposes described in Section 7, and we do not collect information indiscriminately.

Contact information. When you contact us, we collect your name, email address, telephone number, company name, and any details you include in your message. This is the information you provide directly to us.

Professional information. For clients and prospective clients, we may collect job title, department, professional role, and information about the systems your organization operates. This helps us understand your context and deliver relevant services.

Engagement information. During a client engagement, we collect technical information, documentation, requirements, and communications that are part of the work. To the extent this includes personal information about individuals, we treat it under the terms of our agreement with the client and this policy.

Usage information. When you visit our website, our servers and analytics tools may collect information such as your internet protocol address, browser type, operating system, pages visited, and the date and time of your visit. This information is collected automatically and is used to keep the site secure and to understand how visitors use it.

6. How We Collect Information

We collect information in three main ways. First, we collect information that you give us directly. This happens when you submit our contact form, send us an email, call us, request a proposal, or otherwise communicate with us in writing or by voice. The information you provide is captured at the point of contact and stored in our internal systems.

Second, we collect information automatically when you use our website. This includes log data, device data, and usage data gathered through standard web technologies. This collection is largely passive and happens without you typing anything into a form.

Third, we collect information from third parties. We may receive contact details for business development purposes from legitimate sources such as professional directories, your organization website, or business networking platforms. When we receive such information, we treat it with the same care as information you provide directly to us.

We do not intentionally collect sensitive categories of personal information such as racial origin, political opinions, religious beliefs, or health data. If you share such information with us unsolicited, we will use it only to respond to your communication and will seek to limit its further processing.

7. How We Use the Information We Collect

We use the information we collect for the following purposes. First, we respond to inquiries. When you contact us, we use your contact information to answer your questions, provide information about our services, and determine whether we can help you. This is the most common use of personal information at our firm.

Second, we deliver our services. We use engagement information to plan, design, build, test, and hand over the systems and deliverables described in our agreements with clients. This includes coordinating with client representatives and technical teams.

Third, we manage our business relationships. We use contact and professional information to prepare proposals, issue invoices, manage contracts, schedule meetings, and maintain records required by law. We may also use it to send occasional professional communications that we believe are relevant to your organization.

Fourth, we improve our services. We use aggregated and de-identified usage information to understand how our website performs, to fix errors, and to improve the experience of visitors. We also use such information for internal reporting, capacity planning, and security monitoring.

Fifth, we fulfill legal obligations. We use personal information when we are required to do so by law, regulation, court order, or another valid legal process. We will also use it to protect our rights, our property, and the safety of our people and our clients.

8. Legal Basis for Processing Personal Data

Where data protection law requires us to identify a legal basis for processing, we rely on the following. For the delivery of services, we rely on the performance of a contract with you or with the organization you represent. Processing is necessary to perform the engagement we have agreed to undertake.

For responding to inquiries and managing business relationships, we rely on our legitimate interests. It is in the legitimate interest of PKMG LLC to respond to business communications, maintain relationships with clients and prospects, and operate our business efficiently. We balance this interest against your rights and freedoms and do not process more information than needed.

Where you have given consent, we rely on that consent for specific processing activities, such as subscribing to a mailing list. You may withdraw your consent at any time without affecting the lawfulness of processing that took place before withdrawal.

For compliance with legal obligations, we process personal information where necessary to comply with a legal duty, such as tax record keeping, anti-fraud measures, or responding to lawful requests from authorities. Where another legal basis applies, we will rely on that basis and document our decision.

9. Cookies and Similar Technologies

Our website uses cookies and similar technologies to function properly and to understand how visitors interact with our pages. Cookies are small text files stored on your device by your web browser. Some cookies are strictly necessary, meaning the site cannot work without them, such as cookies that preserve a secure session.

We also use functional and analytical cookies to remember preferences and to collect aggregated statistics about page views, visitor paths, and device types. This information helps us improve the structure and content of our website. Analytics data is aggregated wherever possible and does not identify individual visitors in a report we read.

You can control cookies through your browser settings. Most browsers allow you to block third party cookies, block all cookies, or delete cookies after each session. If you disable cookies, certain features of our website may not work as intended, but you will still be able to view our pages and contact us.

We do not use cookies to build profiles of visitors for advertising purposes, and we do not engage in behavioral advertising on this website. We keep our use of tracking technology minimal and proportionate to the purpose of operating a professional services site.

10. Sharing and Disclosure of Information

We do not sell personal information, and we do not share it for the purpose of third party marketing. We disclose personal information only in the limited circumstances described below.

We share information with service providers who perform functions on our behalf. These include providers of email, document storage, teleconferencing, accounting, and information technology support. These providers receive only the information necessary to perform their function, and we require them to protect it by contract.

We share information with professional advisors when needed, including lawyers, accountants, and consultants who advise us on our obligations. Such sharing is limited to what the advisor needs to provide advice or representation.

We may disclose information to legal authorities when we are required to do so by law, regulation, subpoena, court order, or other legal process. We will cooperate with lawful requests and will limit disclosure to what the request requires.

If PKMG LLC is involved in a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

11. International Data Transfers

PKMG LLC is based in the United States, and our primary service providers operate infrastructure that may be located in the United States or other countries. If you are located outside the United States, your personal information may be transferred to and processed in a country that does not provide the same level of data protection as your home country.

When we transfer personal information across borders, we take steps designed to protect it. Where required, we rely on appropriate safeguards such as standard contractual clauses, adequacy decisions, or other mechanisms recognized by applicable law. We assess the risk of each transfer and document our approach.

By providing personal information to us from outside the United States, you acknowledge that your information may be processed in the United States. We will apply protections consistent with this policy wherever your information travels.

12. Data Retention and Deletion

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, to resolve disputes, and to enforce our agreements. The retention period varies by the type of information and the purpose for which it was collected.

Contact and inquiry information is retained for as long as we maintain an active business relationship with you, and for a reasonable period afterward to respond to follow up questions. Financial and contractual records are retained for the period required by tax and commercial law, which in the United States commonly means at least seven years.

When information is no longer needed, we delete it or render it anonymous so that it can no longer identify an individual. Deletion is carried out in a way that prevents recovery, consistent with our information security standards.

13. Privacy for Children

Our website and services are directed at business organizations and are not intended for children. We do not knowingly collect personal information from children under the age of sixteen, or under any higher age threshold set by applicable law.

If you believe that a child has provided personal information to us, please contact us at update@pkgm.mom so that we can investigate. If we confirm that we have collected personal information from a child, we will delete it promptly and take reasonable steps to prevent its reuse.

We encourage parents and guardians to supervise their children online and to contact us with any concern about information that a child may have shared with us.

14. Your Rights and Choices

Depending on where you live, you may have rights in relation to your personal information. These rights may include the right to access a copy of the information we hold about you, the right to correct inaccurate information, the right to delete information, the right to restrict or object to processing, and the right to data portability where it applies.

You also have the right to withdraw consent at any time where processing is based on consent, and the right to lodge a complaint with a supervisory authority in your jurisdiction. Withdrawing consent does not affect the lawfulness of processing that occurred before withdrawal.

To exercise any of these rights, contact us at update@pkgm.mom or call +14303841899. We will verify your identity before acting on a request, using information we already hold about you or requesting proof of identity where necessary. We will respond within the time required by law, and in any case within thirty days.

We will not discriminate against you for exercising your rights. If we decline a request, we will explain our reasoning and, where applicable, tell you how to escalate the matter.

15. Data Security Measures

We take the security of personal information seriously and apply organizational and technical measures designed to protect it against unauthorized access, loss, alteration, and misuse. Access to personal information is restricted to people who need it to perform their duties.

Our technical measures include secure transmission over encrypted connections, access controls on internal systems, managed authentication for our tools, regular software updates, and monitoring for unusual activity. Where we engage service providers, we require them to maintain comparable protections through written agreements.

No method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect personal information, we cannot guarantee its absolute security. If we become aware of a breach affecting your personal information, we will notify you and the relevant authorities as required by applicable law.

16. Third-Party Services and Links

Our website may contain links to third party websites, tools, and resources that we do not operate. This policy applies only to our website and our handling of information. When you follow a link to a third party site, that site privacy practices and terms govern your use of it.

We may use third party tools to deliver functionality such as video meetings, document sharing, and project collaboration. Those tools are governed by their own privacy policies, and we are not responsible for the practices of those providers.

We encourage you to review the privacy policies of any third party service before providing your information. We cannot accept responsibility for the content or privacy practices of external websites.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we make material changes, we will update the effective date at the top of this page and may post a notice on our website.

We encourage you to review this policy periodically so that you remain informed about how we handle your information. Your continued use of our website or services after a change takes effect constitutes acceptance of the updated policy, to the extent permitted by law.

If we make changes that require your consent under applicable law, we will seek that consent before applying the change to information we already hold.

18. How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you may reach us through the following channels. By email at update@pkgm.mom. By telephone at +14303841899. By mail at PKMG LLC, 766 E Logan Ave, Salt Lake City - 84105-2229, United States (US).

We are committed to resolving privacy concerns promptly and fairly. If you are not satisfied with our response, you may have the right to raise the matter with a privacy or data protection authority in your jurisdiction.

Thank you for trusting PKMG LLC with your information. We will continue to earn that trust by handling every detail with care.

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